We add value to our clients' products by providing outsourced customer support with unparalleled courtesy and responsiveness.

With over 18 years of experience as a technical solutions provider, we have the expertise to handle your outsourced support needs. We meet and exceed our clients' expectations with proven performance and customer satisfaction.

• All inbound Call Center calls answered by U.S. agents.

• Multiple Call Center locations for redundancy.

• Phone and e-mail services available for 24/7 technical support.

• Ticket System integrated with your company’s e-mail system.

• Frequently Asked Questions (FAQs) Database.

• Minimal Escalations – we solve the problem.

• We represent your company with automated phone greetings with your company information.

• Timely performance reporting.

• Cost-effective rates.

IT Support — When and Where You Need It Consider the benefits of Netegrity Consultants:

• We represent your company with automated phone greetings with your company information.

• Reduce operational costs. You don’t have to invest in staff, facilities and training.

• Single point of contact on all your service issues.

• Over 18 years of providing technical support for Internet Service Providers and Corporations, expertise in many computer products.

• Our employees have technical expertise resulting from intensive training and ongoing development through coaching, monitoring, and support tools.

• Inbound calls answered via our call center facilities, problems are resolved quickly and efficiently, facilitated by experienced staff utilizing the latest support tools.

• Respect, patience, and concern for end-users exhibited through survey results and customer comments.

• We don't just claim to provide quality support services - we prove it and document it through timely reporting and customer satisfaction surveys.